Privacy Policy

This Privacy Policy explains how Xyclotec Solutions (“Boxie POS,” “we,” “us”) collects, uses, and protects information when you use the Boxie POS applications, cloud services, and website (the “Service”). By using the Service you agree to this policy.

1. Information we collect

We collect information you provide and information generated as you use the Service:

• Account & business details — your name, email, business name, and contact information.
• Operational data — the menu, products, prices, orders, sales, staff records, and settings you enter into the Service to run your business.
• Device & usage data — register identifiers, app version, operating system, IP address, and logs used to keep the Service secure and working.
• Payment & billing data — subscription and billing details, handled through our payment providers. We do not store full card numbers.

2. How we use your information

• To provide, sync, and maintain the Service across your registers and the cloud.
• To authenticate accounts and keep the Service secure and reliable.
• To provide support, respond to your messages, and send service and security notices.
• To bill your subscription and prevent fraud.
• To improve the Service and comply with legal obligations.

3. Communications

We send transactional messages such as verification codes, security alerts, and service notices. These are required while your account is active. Any optional product updates can be opted out of at any time.

4. How we share information

We do not sell your personal information. We share it only with service providers who help us run the Service (such as cloud hosting and payment processing) under contract, when required by law, or in connection with a business transfer. Your business’s operational data is isolated from other businesses on the Service.

5. Data security

We protect your data with encryption in transit (TLS) and at rest, database-level isolation between businesses, access controls, and regular review. No system is perfectly secure, but we work hard to keep yours safe.

6. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to withdraw consent. Contact us through our support form and we’ll help.

7. Cookies

Our website uses cookies to keep you signed in and to understand usage. See our Cookie Policy for details and choices.

8. Data retention

We keep your data while your account is active. After you close your account, we delete or anonymize personal information within a reasonable period unless we must retain it to meet legal or accounting obligations.

9. Children’s privacy

The Service is for businesses and is not directed to children. We do not knowingly collect personal information from anyone under 18.

10. Changes to this policy

We may update this policy from time to time. We’ll post the new version here and, where appropriate, notify you in the app or by email.

11. Contact us

Xyclotec Solutions · boxiepos.com/support